ABOUT OUR ADVICE & INFORMATION SERVICE
Our community advisors are able to help with a wide range of information and support including help with benefits, housing, form filling, debt, utility and other bills, access to healthcare services, local authority issues, and many more. If the issue requires specialised help we can facilitate support from Citizens Advice and/or Shelter.
We work on a strict appointment-only basis to ensure that everyone gets fair attention. Please click the link below to request an appointment with one of our advisors.
WHEN & WHERE WE CAN HELP YOU
7 Thorpe Close
MONDAY: 1pm - 3pm
TUESDAY: 10am - 3pm
WEDNESDAY: 1pm - 3pm
Arabic & Somali
The Stowe Centre
TUESDAY: 10am - 3pm
WEDNESDAY: 10am - 3pm
Somali
By Phone
TUESDAY: 10am - 3pm
THURSDAY: 10am - 3pm
Arabic & Somali
WHAT WE CAN HELP YOU WITH
We CAN help you with:
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Housing enquiries
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Benefits applications and problems
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Council tax questions
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Utility accounts
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Paying bills
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Local Authority queries
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Debt problems
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Form filling / applications
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Complaints
We CAN'T help you with:
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Immigration problems
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Complex or significant debt
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Legal advice
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Medical advice
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Complex tax problems
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Booking holidays
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Making large purchases
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Applying for credit